5 Simple Steps to Migrate Your Communication Systems to the Cloud
It’s no secret that the cloud offers significant benefits to enterprises – including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are still on-premises, you may be missing out on key innovations to empower your workforce and improve the customer experience.
While cloud migration may sound daunting, the right planning, partners, and tools can simplify your transition and eliminate disruption to your business.
Join this webinar to uncover 5 Steps to Ensure a Seamless Cloud Communication Systems Migration - featuring discussions from BroadSoft and industry-leading analyst Irwin Lazar, Vice President and Service Director at Nemertes Research.
In the webinar, you will learn best practices in:
- Assessment: Evaluating your current environment and determining business requirements
- Solution Selection: Choosing the right carrier-grade solution with integrated UC and omni-channel customer engagement capabilities
- Migration Tools: Using the right platform with built-in migration tools (e.g. network assessment, open APIs, plug & play setup and activation, and integration capabilities)
- Blueprint Creation: Building timelines, activation methods, and contingency strategies
- Trusted Partner Selection: Selecting a service provider with migration and support resources to ensure a smooth cut-over process and post migration support