5 Simple Steps to Migrate Your Communication Systems to the Cloud

It’s no secret that the cloud offers significant benefits to enterprises – including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are still on-premises, you may be missing out on key innovations to empower your workforce and improve the customer experience.

While cloud migration may sound daunting, the right planning, partners, and tools can simplify your transition and eliminate disruption to your business.

Join this webinar to uncover 5 Steps to Ensure a Seamless Cloud Communication Systems Migration - featuring discussions from BroadSoft and industry-leading analyst Irwin Lazar, Vice President and Service Director at Nemertes Research.

In the webinar, you will learn best practices in:

  • Assessment: Evaluating your current environment and determining business requirements
  • Solution Selection: Choosing the right carrier-grade solution with integrated UC and omni-channel customer engagement capabilities
  • Migration Tools: Using the right platform with built-in migration tools (e.g. network assessment, open APIs, plug & play setup and activation, and integration capabilities)
  • Blueprint Creation: Building timelines, activation methods, and contingency strategies
  • Trusted Partner Selection: Selecting a service provider with migration and support resources to ensure a smooth cut-over process and post migration support
Available:
On Demand
Duration:
1h 00min

Register Now to get started in achieving the full benefits of integrated communications, collaboration, and contact center applications in the cloud.

Featured Speakers

  • Irwin Lazar
    Irwin Lazar
    Vice President and Service Director
    Nemertes Research

    Irwin manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Irwin is responsible for benchmarking the adoption and use of emerging technologies in areas including VOIP, UC, video conferencing, social computing, collaboration, contact center and customer engagement.

    A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, he is a frequent resource for the business and trade press and is regular speaker at events such as Enterprise Connect, where he co-chairs the WebRTC track, and Interop.

  • David Rosenthal
    David Rosenthal
    Sr. Director of Product Marketing
    BroadSoft Unified Communications

    David Rosenthal is a UC Evangelist at BroadSoft, with 20 years of experience in business VoIP. As part of the original BroadSoft team he wore many hats, with leadership roles in Professional Services and Sales. In the interim, he was a partner at Leonid Systems, which was acquired by BroadSoft in 2015. Back at BroadSoft, his focus is helping drive Unified Communications adoption worldwide.

  • Arnab Mishra
    Arnab Mishra
    Vice President
    BroadSoft Contact Center

    With almost 20 years in leadership roles, Arnab brings extensive product management, business development, and customer management experience to BroadSoft. In his current position, Arnab has responsibility for the product management, marketing, engineering, customer success, cloud service delivery and alliances functions for the BroadSoft Contact Center business unit. Prior to joining Broadsoft, Arnab was President and Chief Operating Officer at Transera and held product leadership positions at Alcatel (Genesys Telecommunications business unit).

  • Eric Krapf
    Eric Krapf
    GM & Program Chair, Enterprise Connect
    Publisher, No Jitter

    As co-chair of the Enterprise Connect events, Eric helps to set program content and direction for the leading conference events in the enterprise IP-telephony/convergence/Unified Communications marketplace. In addition, Krapf serves as editor & lead blogger for the website No Jitter (www.nojitter.com), the online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters.

Sponsored By

  • BroadSoft is the technology innovator in cloud communications, collaboration, and contact center solutions for businesses. We are the market share leader for cloud unified communications with an open, mobile and secure platform trusted by 25 of the world’s top 30 service providers by revenue. Our BroadSoft Business application suite empowers users and teams to share ideas and work simply to achieve breakthrough performance.