Work smarter, not harder: How to configure telephony for Microsoft Teams, Genesys and more

Getting individual UC or contact center platforms to the cloud is step one—but once you’re there, how can you get the greatest value out of your investments? As an IT leader, you need to consider your entire cloud communications ecosystem, not just siloed solutions. The way you configure each individual application and platform has a domino effect on your entire comms stack. 

Find out how the Fortune 500 are managing their entire comms stacks, getting the most out of each migration, and leveraging the industry’s leading UCaaS and CCaaS platforms together to create a best-of-breed, composable environment for communications modernization and reinvention. 

Available:
On Demand
Duration:
1h 00min

In this webinar, you’ll learn about:

  • Simplifying your communications migrations, number management, and more
  • Bringing EX and CX together for composable comms
  • Planning for business continuity and disaster recovery

Plan on attending live for a chance to win a Yeti® cooler! We’ll draw one winner from attendees at the end of the session. *(Must be present to win.  Participants are responsible for confirming that receiving this gift does not conflict with their company’s policies, and government employees are not eligible. Yeti® is not associated with this contest.)

Featured Speakers

  • Lauren Brockman
    Lauren Brockman
    Director Product Management
    Brandwidth

    Lauren leads New Product Development for Voice Services at Bandwidth. She focuses on bringing new, software driven IP communications solutions that transform the customer experience and challenge the way we think about communications today. Lauren is a 25 year veteran of the telecom industry and has worked in new product development, product management, finance, corporate restructuring and M&A for a variety of communications companies before joining Bandwidth in 2017.

  • Mark Green
    Mark Green
    Product Manager III, Voice Development
    Bandwidth

    Mark is a 15 year veteran in the software industry and has worked in applications development, web analytics, PMO, and product development since joining Bandwidth in 2018. Mark leads a delivery team at Bandwidth focused on SIP voice products. His team delivers capabilities to the market that improve customer experience and support strategic integrations for our customers.

  • Lisa Schmeiser
    Lisa Schmeiser
    Editor
    No Jitter and Workspace Connect

    Lisa Schmeiser is the editor of No Jitter and Workspace Connect. Her tech journalism career spans more than two decades, from writing tech-hows through the 1990s to editorial positions at ITPro Today, InfoWorld and Macworld. She's been nominated or won awards for her tech feature writing, including a recent nomination for the Jesse H. Neal award and the American Society of Business Publication Editors award for best tech feature. Schmeiser is also a frequent contributor to tech-facing podcasts on the Relay.FM network and on TechTV's The Week in Tech. She can be found on Twitter at @lschmeiser.

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