Operator Connect, Direct Routing, & Calling Plans

A Masterclass in Microsoft Teams Telephony

Determining your company’s voice, emergency, and messaging needs for Microsoft Teams can be tricky. With Operator Connect, Direct Routing, and Calling Plans, you may be wondering… which Microsoft Teams telephony model is right for my business?

Are you on-prem or in the cloud? Will you manage numbers using PowerShell or a GUI? How complex is your call routing? What are your integration needs?

On Demand
1h 00min

Join our upcoming webinar on March 8th at 2:00 PM ET to hear from Michael Brousseau, Bandwidth’s Customer Solutions Architect, and Irwin Lazar, Metrigy’s President and Principal Analyst, as they cover:

  • 2023 trends in cloud migration
  • Determining your organization’s telephony needs
  • Understanding Calling Plans vs Operator Connect vs Direct Routing
  • Guidelines for choosing the right provider with Operator Connect or Direct Routing

Featured Speakers

  • Irwin Lazar
    Irwin Lazar
    President and Principal Analyst

    As president and principal analyst at Metrigy, Irwin Lazar develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption and business metrics, Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the digital workplace, covering enterprise communications and collaboration as an industry analyst for over 20 years. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a blogger for NoJitter.com and contributor for SearchUnifiedCommunications.com writing on topics including team collaboration, UC, cloud, adoption, SD-WAN, CPaaS, WebRTC, and more. He is a frequent resource for the business and trade press and is a regular speaker at events such as Enterprise Connect, InfoComm, and FutureIT. In 2017 he was recognized as an Emerging Technologies Fellow by the IMCCA and InfoComm. Mr. Lazar’s earlier background was in IP network and security architecture, design, and operations where he advised global organizations and held direct operational responsibility for worldwide voice and data networks. Mr. Lazar holds an MBA from George Mason University and a Bachelor of Business Administration in Management Information Systems from Radford University where he received a commission as a Second Lieutenant in the U.S. Army Reserve, Ordnance Corps. He is a Certified Information Systems Security Professional (CISSP). Outside of Metrigy, Mr. Lazar has been active in Scouting for over ten years as a Scouting leader with Troop 1882 in Haymarket VA.

  • Michael  Brousseau
    Michael Brousseau
    Customer Solutions Architect

    Michael has worked in the telecommunication industry for 20 years. He has held various leadership and individual contributor roles and has extensive industry and solutions expertise, from incumbents, regional bell operating companies, startups and communication providers. At Bandwidth, Michael is the principal subject matter expert supporting both the UCaaS and CCaaS Enterprise Market.

  • Eric Krapf
    Eric Krapf
    GM & Program Co-Chair, Enterprise Connect
    Publisher, No Jitter

    Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect’s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community’s daily news and analysis website. Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

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