Maintain and Migrate: How on-prem PBX and Cloud Calling Can Co-exist

As the on-premises PBX market undergoes some near-term upheaval– Avaya in Chapter 11 bankruptcy and Mitel acquiring the Unify assets from Atos, understanding your maintenance and support options is critical.

As business move voice and UC solutions to cloud calling, there continues to be a need to maintain legacy PBX solutions on-premises during the migration to unify their solutions over time. This transition requires businesses to plan for supporting dual systems for a period of time to ensure continuity of service.

On Demand
1h 00min

This webinar will dive into

  • What Avaya customers should be evaluating in relation to PBX maintenance and support
  • Best practices for hybrid voice connections: enabling PSTN connectivity between PBX system and Microsoft Teams Phone
  • In depth case study: multinational utilizing an Avaya PBX in 70 locations across 45 countries utilizing third-party support with migration plans to the cloud
  • Key security consideration

Featured Speakers

  • Diane Meyers
    Diane Meyers
    Principal Analyst

    In her role at Metrigy, Diane Myers develops and manages research projects with a focus on market forecasting and vendor benchmarking. Diane has 28 years of telecom industry experience and is widely regarded as a top enterprise communications and collaboration analyst. She has extensive expertise in identifying new market opportunities. Working with startups, service providers, vendors, and the investment community, Diane helps clients identify new market opportunities; provides due diligence; and advises on positioning, product development, and business plans. Most recently Diane was chief analyst for enterprise collaboration at Omdia. She led Omdia’s enterprise collaboration practice with a specialization in enterprise telephony, UC, SBCs, UCaaS, SIP trunking, and the adoption trends of service providers and businesses. Previously, Diane was with IHS Markit, which she joined in December 2014 during the acquisition of Infonetics Research. IHS Markit was subsequently merged with Informa to form Omdia. Diane has held many senior-level positions at BroadSoft, Stratecast Partners, FORE Systems, In-Stat, NCR, and Eastman Kodak. Diane received her bachelor’s degree from Michigan State University and her MBA from Thunderbird, School of Global Management. She lives with her family in Akron, Ohio.

  • Jon Shelby
    Jon Shelby
    Vice President of Business Development

    As Vice President of Business Development and a subject matter expert for our Microsoft Solutions, Jon is responsible for managing projects and teams across multiple disciplines. Jon is a decorated veteran of the United States Army, receiving Achievement and Accommodation accolades. His background in System Information and Design Engineering has helped him play a major role in some of Continuant’s largest deployments.

  • Eric Krapf
    Eric Krapf
    GM & Program Co-Chair, Enterprise Connect
    Publisher, No Jitter

    Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect’s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community’s daily news and analysis website. Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

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