Cloud Communications 2021: Your Strategic Plan

Communications, collaboration, and contact center systems are all being delivered from the cloud, to more enterprises each year. With the cloud growing in strategic importance, the question is what you use it for, who you get it from, and the costs and benefits for your enterprise.

In a special sneak preview of Enterprise Connect Orlando’s “Communications & Collaboration 2021” program, sponsored by RingCentral, this session will address strategic issues in cloud communications, so that you take away a clear picture of what the cloud will be able to do for you in the next three years.


On Demand
0h 30min

Key questions we will address:

  • How will the competitive environment look for cloud-based communications? What will characterize the leading players and their respective value propositions?
  • Will cloud-based communications features and functions grow more similar to their on-premises counterparts, or more different?
  • What varieties of hybrid cloud architecture are we likely to see?
  • How should you think about Cloud Communications holistically, in the context of your enterprise’s broader move to the Cloud?
  • How might communications fit into your broader Multi-Cloud strategy?

Featured Speakers

  • Zeus Kerravala
    Zeus Kerravala
    Founder and Principal Analyst
    ZK Research

    Zeus Kerravala is the founder and principal analyst with ZK Research, and provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice. Kerravala provides research and advice to end-user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers.

  • Eric Krapf
    Eric Krapf
    GM & Program Co-Chair, Enterprise Connect
    Publisher, No Jitter

    Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect’s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community’s daily news and analysis website. Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

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