Strategies for Smarter Collaboration and Clearer Communication

As technology evolves and workstyles change, the importance of collaboration has never been greater. With disparate workplaces and ever-expanding volumes of information to manage, the challenges for collaborating effectively are only intensifying. Many critical applications are not integrated, and workers often lack the seamless user experience needed for real-time collaboration. These challenges extend to IT, not just to provide the right technologies, but to understand how workstyles are changing, and what’s needed to properly support workers. 

Available:
Wed, Oct 24, 2018 11:00 AM PDT / 02:00 PM EDT
Duration:
0h 30min

This webinar will examine:

  • How key technology and workplace trends are impacting collaboration
  • Strategies to help IT choose the right platforms – and the right applications – to achieve the outcomes needed for today’s workplace

Featured Speakers

  • Jon Arnold
    Jon Arnold
    Principal
    J Arnold & Associates

    Jon Arnold is Principal of J Arnold & Associates, an independent analyst providing thought leadership and go-to-market counsel with a focus on the business-level impact of digital transformation in the workplace. Core areas of expertise include unified communications, cloud services, collaboration, Internet of Things, future of work, contact centers, customer experience, video, VoIP, and social media. He has been consulting in many of these areas since 2001, and his independent practice was founded in 2005. JAA is based in Toronto, Ontario, and serves clients across North America as well as in Europe. Jon’s thought leadership can be followed on his widely-read JAA’s Analyst Blog, along with daily commentary on Twitter and Linked in. His thought leadership is also regularly published across the communications industry, including BCStrategies, Ziff Davis, No Jitter, TechTarget and Internet Telephony Magazine. In both March 2017 and January 2016, Jon was cited among the Top Analysts Covering the Contact Center Industry, and also in 2017, Jon has been cited as a Top 10 Telecom Expert, and Six Business Communications Thought Leaders to Follow. Previously, GetVoIP.com named Jon a Top 50 UC Experts to Follow in 2015, as well as a Top 100 Tech Podcaster in 2014. For JAA’s blog, it was recognized as a Top Tech Blog in 2016 and 2015, and has had other similar accolades going back to 2008. Additionally, Jon is a UC Expert with BCStrategies, a long-serving Council Member with the Gerson Lehrman Group, speaks regularly at industry events and accepts public speaking invitations. He is frequently cited in both the trade press and mainstream business press, serves as an Advisor to emerging technology/telecom companies, and is a member of the U.S.-based SCTC.

  • Michelle Burbick
    Michelle Burbick
    Associate Editor, No Jitter
    Program Coordinator, Enterprise Connect

    Michelle Burbick is the Associate Editor and a blogger for No Jitter, UBM Tech's online community for news and analysis of the enterprise convergence/unified communications industry. In addition to writing, editing, and managing No Jitter, Michelle also serves the role of Program Coordinator for its affiliated industry event, Enterprise Connect, the largest independent conference and exposition devoted to the enterprise communications industry. Prior to coming to No Jitter, Michelle worked as a writer and editor, producing content for technology companies for several years. In an agency environment, she worked with companies in the unified communications, data storage and IT security industries, and has developed content for some of the most prominent companies in the technology sector.

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