Supercharge your Unified Communications with CPaaS

Does your organization currently leverage a Unified Communications (UC) or a Contact Center solution? Are you hearing a lot of buzz about Communications Platform as a Service (CPaaS) lately, and wondering how you could leverage this emerging technology to work in tandem with your current communications solutions to drive efficiency, improve quality, and help reduce costs? Join us for a live webinar where we’ll explore different types of CPaaS providers, provide tips on picking the right one for your needs, and discuss the benefits of a successful marriage between your existing UC platform and the right CPaaS solution.

Available:
On Demand
Duration:
1h 00min

You will learn:

  • The main types of CPaaS providers
  • The biggest considerations when choosing a provider--from support, to API functionality, to quality
  • The role of CPaaS in a UC or Contact Center strategy
  • Different ways to use CPaaS to supercharge your existing platform

Featured Speakers

  • Irwin Lazar
    Irwin Lazar
    VP, Analyst
    Nemertes Research

    Irwin Lazar manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in unified communications and collaboration, covering the collaboration space as an analyst for over 15 years. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a blogger for NoJitter.com and contributor for searchunifiedcommunications.com writing on topics including IP telephony, UC, cloud, adoption metrics, SDN, SD-WAN, WebRTC, and more. He is a frequent resource for the business and trade press and is a regular speaker at events such as Enterprise Connect , Interop, and IT Roadmap. His earlier background was in IP network and security architecture, design, and operations where he advised global organizations and held direct operational responsibility for worldwide voice and data networks. Mr. Lazar holds an MBA from George Mason University and a Bachelor of Business Administration in Management Information Systems from Radford University where he received a commission as a Second Lieutenant in the U.S. Army Reserve, Ordnance Corps. His passion outside of IT is Scouting, where he serves as the Chartered Organization Representative for Boy Scout Troop 1882 in Haymarket, VA and holds outdoor coordination and training roles with the National Capital Area Council. He is a member of the American Legion, the IEEE, and is a lifelong baseball fan.

  • John Bell
    John Bell
    Senior Vice President of Product Management
    Bandwidth

    Leveraging over 20 years of industry experience, John leads Product Management at Bandwidth. His team is responsible for driving the strategy, planning, development, launches, and growth of Bandwidth's 9-1-1, Messaging, and Numbers businesses, as well as its customer-facing platform. His priority is finding the highest value intersection of technology and design where real customer needs are addressed in the most efficient way.

  • Eric Krapf
    Eric Krapf
    GM & Program Co-Chair, Enterprise Connect
    Publisher, No Jitter

    Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect’s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community’s daily news and analysis website. Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

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