3 Pillars of Cloud: Applications, Data, Infrastructure

Cloud is too big, too complicated and evolving too fast for most of us with real lives to keep up. When it’s time to start the selection process to replace core systems it can be daunting to find a place to start the discussion, much less to find the key pros and cons.

Join Sheila McGee-Smith and Randolph Carter for an animated conversation that breaks down cloud into the three concepts that matter most as we move forward in this accelerating world.


On Demand
1h 00min

You will learn:

  • The key issues around Applications, particularly as relates to both cloud microservices architectures as well as new AI capabilities
  • The challenges relating to Data: standards, systems, and integrations
  • How to plan for next-generation Infrastructure: communications channels, migration tools, and change management

Featured Speakers

  • Sheila McGee-Smith
    Sheila McGee-Smith
    McGee-Smith Analytics

    Sheila McGee-Smith, who founded McGee-Smith Analytics in 2001, is a leading communications industry analyst and strategic consultant focused on the contact center and customer experience communications markets. Sheila serves as the Contact Center Track Chair for Enterprise Connect, is a frequent contributor to No Jitter and can be following on Twitter @mcgeesmith.

  • Randy  Carter
    Randy Carter
    Product Marketing Director

    Randy Carter is a product marketing director and a reformed user experience architect with deep experience in product development and enterprise planning, design thinking, and storytelling. He’s been a key contributor in banking, medical technology, online education and business -- making systems easier to understand, more powerful, and easier to support. He listens carefully, reads/writes/draws ceaselessly, and has a passion for new ideas that make people's lives better.

  • Eric Krapf
    Eric Krapf
    GM & Program Co-Chair, Enterprise Connect
    Publisher, No Jitter

    Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect’s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community’s daily news and analysis website. Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

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