Microsoft Teams Phone System – Getting Connected with Direct Routing

IT managers and CIOs suddenly have a user community that is ready to make and receive business phone calls with Microsoft Teams. Direct Routing allows those adopting Microsoft Teams Phone System to use their own session border controller and SIP trunking provider.  This approach offers the potential to reduce costs, improve flexibility, and ensure a seamless, minimally disruptive migration to Teams. Successfully implementing Direct Routing requires an understanding of licensing options, architectural considerations, how to achieve maximum cost benefit, and the optimal approach for implementation and ongoing management.

On Demand
1h 00min

This webinar, featuring Irwin Lazar of Nemertes Research and Greg Zweig of Ribbon, will help IT and telecom staff understand Microsoft Teams Direct Routing:

  • What Microsoft Office 365 licenses are required to use Microsoft Phone System?
  • How are your peer organizations using Teams?
  • What are the economics of connecting dial tone to Teams?
  • How to implement Direct Routing?
  • Technical and purchasing options for a Microsoft Certified SBC?
  • Options for migration of SBCs from premises to cloud?
  • How to integrate your existing PBX with Teams?
  • How does Teams integrate with a contact center?
  • What are your options for phones and other devices?

Featured Speakers

  • Irwin Lazar
    Irwin Lazar
    VP & Service Director
    Nemertes Research

    Irwin Lazar manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in unified communications and collaboration, covering the collaboration space as an analyst for over 15 years. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a blogger for and contributor for writing on topics including IP telephony, UC, cloud, adoption metrics, SDN, SD-WAN, WebRTC, and more. He is a frequent resource for the business and trade press and is a regular speaker at events such as Enterprise Connect , Interop, and IT Roadmap. His earlier background was in IP network and security architecture, design, and operations where he advised global organizations and held direct operational responsibility for worldwide voice and data networks. Mr. Lazar holds an MBA from George Mason University and a Bachelor of Business Administration in Management Information Systems from Radford University where he received a commission as a Second Lieutenant in the U.S. Army Reserve, Ordnance Corps. His passion outside of IT is Scouting, where he serves as the Chartered Organization Representative for Boy Scout Troop 1882 in Haymarket, VA and holds outdoor coordination and training roles with the National Capital Area Council. He is a member of the American Legion, the IEEE, and is a lifelong baseball fan.

  • Greg Zweig
    Greg Zweig
    Director of Solutions Marketing
    Ribbon Communications

    Greg Zweig is Director of Solutions Marketing at Ribbon Communications, focused on Unified Communications, both premises and cloud. Prior to Ribbon, Greg was a Director of Product Management and Marketing at video encoder maker, VBrick Systems. Greg started his career at AT&T/Lucent Technologies before joining one of the pioneers in IP-PBXs, NBX Corp. NBX was acquired by 3Com where Greg was a Director of Product Management.

  • Eric Krapf
    Eric Krapf
    GM & Program Co-Chair, Enterprise Connect
    Publisher, No Jitter

    Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect’s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community’s daily news and analysis website. Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

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