The Microsoft Teams Map to Success, A Business Leader’s Journey to Voice Transformation

Now that many enterprises have rolled out Microsoft Teams to help newly-remote workers collaborate, it’s time to look to the next step: Transitioning your enterprise’s telephony from your legacy PBX to Teams Direct Routing. But the migration may not be straightforward, and each enterprise is likely to have different needs. In this workshop, one of the industry’s leading experts on Teams will join AudioCodes SMEs to address managed service solutions: How to resolve real-world scenarios for global scale, multi-vendor integration, site resiliency and flexibility.

On Demand
1h 00min

You will learn:

  • How to plan your migration to Teams for voice
  • The challenges that real-world enterprises have encountered, and how they overcame these pitfalls
  • How to evaluate whether a managed service is the best approach for your Teams voice transition

Featured Speakers

  • Kevin Kieller
    Kevin Kieller

    Kevin Kieller is co-founder of enableUC, a company that helps organizations successfully implement collaboration and communication solutions by working with business and IT teams in larger organizations. Kevin and his team help organizations select, successfully implement and use analytics to drive adoption and deliver positive business outcomes for leading collaboration, communication and cloud technologies. He helps vendors better understand the market, position their products and make the most of the Microsoft ecosystem. He has led the development of numerous technology strategies for medium and large organizations, served as Bell Canada's lead UC strategist, developed new practice offerings for Softchoice (, and advised hardware and software companies interested in expanding within the Microsoft ecosystem. Kevin is comfortable interfacing at both the most senior (CxO) levels and getting "his hands dirty" helping technical teams.

  • Scott Middlebrooks
    Scott Middlebrooks
    Sales Solution Architect

    Scott Middlebrooks has over 20 years of experience in the IT Industry with half of that time being focused on Microsoft communications solutions. From leading IT consulting firms as CIO to leading sales pursuits as a solution architect, Scott’s career has been one of leadership. In his current role as a Sales Solution Architect at AudioCodes, Scott guides customers in their Microsoft Teams journey and leveraging AudioCodes Live for Teams managed services to maximize their investments.

  • Erin Romeo
    Erin Romeo
    Senior Director of Business Development

    Erin Romeo has been involved in the world of communications and security for the last 13 years. A thought leader, he has run education sessions at Microsoft Ignite, Microsoft Inspire, Enterprise Connect, and AWS Re:Invent, to name a few. With deep expertise in Alliance Cloud Markets, he a proven track record in growing mindshare and innovation, reducing time to market, and driving outcomes. Erin has exhibited his depth for the needs of both service provider and the enterprises as they drive towards productivity centered [email protected] He has worked with Microsoft and AWS to shape alliances success through vision, alignment, training, execution and scaling.

  • Eric Krapf
    Eric Krapf
    GM & Program Co-Chair, Enterprise Connect
    Publisher, No Jitter

    Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect’s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community’s daily news and analysis website. Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

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