30 Minute Tutorial: Evaluating Telecom Options in Microsoft Teams
Operator Connect, Direct Routing & Calling Plans
As Microsoft Teams gains adoption among large enterprises, the options to bring communications and telephony functions to Teams continue to grow. Recently, Microsoft announced a public preview of Operator Connect, a method to obtain PSTN connectivity through the Teams Operator Console. Many large organizations that are deploying or are planning to deploy Direct Routing are now wondering if this should change their migration strategy.